VitalChek Product Suite v2.0
How to Process Will Call Orders
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Fulfillment > Will Call > How to Process Will Call Orders

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How to Process Will Call Orders

Contains section to Submit an Order Number for orders that are being picked up at a Will Call location

Users must have a role of Clerk, Supervisor or Manager to be able to view and access Shipping functions

 

Step 1

From the Fulfillment menu, select Shipping Labels. Generate Labels tab is displayed.

Step 2

Click Will Call tab to display Will Call screen

Step 3

Enter Order Number

Step 4

Click Submit button

Step 5

Order information is displayed

Step 6

Click Update Ready for Pickup button.

Step 7

Confirmation message displays

 

* The order will reflect on the funeral home dashboard under the Ready for Pickup link

 

* A date stamp will be indicated on the Order Summary page, Order Tracking section

 

* A email notification will be generated and sent to the applicant email address stating that the order is available for pickup

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